TRAVEL TERMS & CONDITIONS
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These terms
All Elitecycling trips are provided by Elitecycling Holidays Limited. By booking your trip and paying a deposit you confirm that you are over the age of 18 or we have permission in writing from your guardian and have read, understood and accept these terms and conditions in their entirety.
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Price and payment
Once you have booked your trip and paid your deposit, the price shown on your booking confirmation is the guaranteed price of your trip unless there has been an obvious and manifest error.
You must pay for your trip in full at least 30 days prior to your departure date. If you fail to pay for your trip in full 30 days prior to your departure date, we reserve the right to cancel your booking and your deposit will be forfeited.
Your obligations
You shall:
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Follow the instructions of your Elitecycling professional guide/ Coach at all times; ensure that you are of an appropriate level of fitness to participate in your trip; notify us of any medical ailments from which you suffer which may affect your ability to participate in the trip; wear a helmet at all times whilst cycling; not cycle when under the influence of alcohol or drugs.
You must always wear a helmet when riding.
Insurance:
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it is a condition of these terms that you have adequate travel insurance. It is your responsibility to ensure that the insurance fully covers all of your personal requirements including cancellation charges, medical expenses and repatriation in the event of an accident or illness. Your insurance must also cover you for cycling activities and the associated risks as well as your baggage and cycling equipment and we recommend Yellow jersey for this. If you chose to travel without adequate insurance cover, we will not be liable for any losses arising in respect of which insurance cover would otherwise have been available.
Bike maintenance:
Elitecycling trips may include terrain that you may not be used to cycling on day to day. If you bring your own bike it is your responsibility to ensure it is serviced before your trip and is in a safe and roadworthy condition. We will not be liable for any damage or injury caused as a result of a failure caused by your bike, or its operation. It is your responsibility to bring with you any unique tools, electronic shifting chargers, or special components which may be required for your bike.
If you wish to cancel your trip:
Should you wish to cancel your booking, you must give us notice of this by emailing us at info@elitecyclingtrainingholidays.com. Your cancellation will take effect from the date that you receive our email confirming your cancellation. In the event that you cancel your trip, the following cancellation charges will apply (the charges are expressed as a percentage of your total trip price):
• More than 60 days prior to departure: Full Refund
• between 60 and 31 days prior to departure: Full refund minus deposit
• 30 to 0 days prior to departure: No refund
Late Arrival/Early Departure:
On almost all of our trips it is possible to join us a day or two after we depart or leave a day or two early. If your schedule doesn’t mesh with ours, give us a call and see how our in-depth knowledge of the area will make it work for you.
However, it is not possible for us to prorate your trip fee based on the time you’re on the trip. It may also be possible to re arrange transfers but at an added cost.
Transportation to the Hotel:
Transfers to and from our destination airport are provided in your price inclusive of your bike. Due to different flight times we will depart as close to the last arrival as possible but we will only have one departure time. This is generally the 7-7.30am flight from Gatwick and a flight close to midday from Alicante our departure airport.
Bike Hire:
We have 14 Basso bikes in various sizes but some number are limited. We will do our best to accommodate stock and your size by changing stem lengths etc but cannot guarantee every time the specific size you may usually ride. We do not supply pedals, GPS units or brackets but all bikes come with 2 tubes a pump and tyre levers plus 2 water bottles that you can keep. We ask if you puncture to purchase another from us for the next clients use.
Our rights:
We reserve the right to cancel or alter your trip at any time prior to your departure date, due to events outside of our control. We also reserve the right to cancel or alter your trip at any time prior to your departure date (at our discretion), although we assure you that we will endeavour to only do this when strictly necessary. In the event that we cancel your trip We will give you a full refund without fail Alterations to your trip We will use our best endeavours to ensure that the itinerary of your trip does not have to be altered. However, if an Event Outside Of Our Control occurs, we may not be able to follow our advertised itineraries or schedules.
Bikes:
If you bring and ride your own bike on your trip, you hereby confirm and acknowledge that: it shall be suitable for your trip, well maintained and in good condition; and you shall be solely responsible for assembling, repairing and maintaining your bike during your trip. If you rent a bike from us during your trip, we hereby confirm and acknowledge that: it shall be suitable for your trip, well maintained and in good condition; and we shall be solely responsible for assembling, repairing and maintaining your rented bike during your trip and you agree that you shall not attempt to assemble, repair or maintain your rented bike during your trip.
Waiver:
By booking your trip, you: acknowledge that it is your responsibility to arrange insurance to cover you during your trip; confirm that you are aware of the physically strenuous nature of our trips and accept the risks and hazards of our trips, including the dangers inherent in cycling, on the road and any risks that result from (amongst other things) adverse weather conditions and the variable condition of roads; accept that: (a) whilst we may refer you to external activity operators during your trip, we have not done any due diligence on these external activity operators and do not provide any guarantee as to the services they provide; and (b) we shall not be liable for the acts or omissions of external activity operators and you participate in all activities organised by any such third parties on their terms and conditions and at your own risk. Confirm that you are sufficiently fit and healthy to complete your trip and are aware of no medical reason or condition which would prohibit you from completing your trip; accept the potential for (amongst other things) delays, alterations, loss of or damage to property, inconvenience and discomfort; and accept that subject to paragraph below, you participate in your trip, and cycle, at your own risk.
Our liability to you:
We shall not be liable to you for any: loss of, or damage to, your property caused by your own act or omission; claim for disappointment; or claim for loss of enjoyment; or loss incurred as a result of Events Outside of Our Control; or loss incurred due to the theft of bicycles; or loss incurred due to injury.
Disclaimer:
This document has been produced on behalf of Elitecycling Holidays Ltd
All participants must sign by clicking the designated box in the bookings page. Failure to do so may cancel your booking forthwith. Please read carefully: I have read fully and understand that I have insurance cover for this cycling trip. I am in good health and understand that the coaches will push my physical capabilities in order for me to improve. I am signing this document in knowing that any staff of Elitecycling Ltd accept no responsibility for loss or damage to any of my belongings including bicycle and also no responsibility for illness, personal injury or life. By making your booking you are accepting all of the Terms and conditions provided.